Darren O'Rourke (Meath East, Sinn Fein) | Oireachtas source

On the second part of the question, what engagement has the Minister of State or the SEAI had in regard to the practicalities of operating heat pumps when they are installed in existing properties? I am thinking in particular of the energy poverty strategy as it relates to social housing. I have heard on a number of occasions of heat pumps being incorrectly installed or operated. For example, one constituent who has a recently installed heat pump is reporting electricity bills in the region of €1,000 - to be precise, €745, €1,135 and €1,018 - compared with her neighbours, who are reporting electricity bills of €150 or €200. I raised this with Meath County Council. Obviously, it would be a dreadful story for heat pumps if they are heaping additional costs onto people. Whether it is an educational piece or an installation piece, it needs to be addressed. The Society of St. Vincent de Paul is reporting increased calls.

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