Dáil debates
Wednesday, 1 May 2024
Ceisteanna ar Pholasaí nó ar Reachtaíocht - Questions on Policy or Legislation
1:10 pm
Ruairí Ó Murchú (Louth, Sinn Fein) | Oireachtas source
This morning, I heard that 33,000 passport applications were received last week. At this point, there is a backlog. Staff are obviously working. I think everyone would say that we get a great service with the Oireachtas line. I have questions about overtime. Whenever there are issues, all resources are brought to bear because we do not want people missing holidays, etc. People are finding that their documents are being uploaded but there seems to be an issue with getting them checked. I do not know if there are enough checkers. I have also been told that paper applications are taking an incredibly long time - longer than anticipated at this point in time. I know we constantly have this issue but there is a need to streamline the service. It would be beneficial if the checks to find mistakes, etc., could happen at an earlier stage.
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