Michael Lowry (Tipperary, Independent) | Oireachtas source

It would be helpful to all of us as elected representatives where some months ago I engaged with the chief operations officer of the National Driver Licence Service, NDLS. Among a number of matters, I strongly criticised its issuing of generic letters to elected representatives. Part of the reason is this suspicion by public representatives of the information they are getting is because the NDLS is too slow to give us information and it is unwilling to openly engage and issue facts. Today, the Minister has given me the facts. I accept the facts and I accept that an improvement is being made and that it is being treated as a priority. These people, however, who are responding to elected representatives should be more open and transparent. It is in their own interest to help us to get the public to understand that improvements are being made or why there are delays.

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