Heather Humphreys (Cavan-Monaghan, Fine Gael) | Oireachtas source

I take the Deputy's point. They get the notice three months in advance, which is good. At least they are getting the notification that their card is due to expire. The card was introduced in 2011 and there were a lot of first-time applications in 2012, 2013 and 2014 when many people started to use the public service card, so there are a good few extra for renewal at this point. Since the service was launched, more than 134,000 people have renewed their cards online. Some 70,000 renewals were completed in 2023. That is a fair few and that will be more again in 2024. The important thing is that they get the card in time and I fully understand that they want to have the free travel pass. We spoke with the regional managers in Cork and they did not say that there were any delays, but I will raise the Deputy's concerns with my officials.

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