Stephen Donnelly (Wicklow, Fianna Fail) | Oireachtas source

I take that feedback very seriously. We cannot have a situation where we are developing a model of care for a group of people who are not involved and whose voices are not heard. We are trying, although it does not always work and we are not always successful, to move to a situation where the patient voice is front and centre in everything we do. We are embedding it in legislation in the Patient Safety (Notifiable Incidents and Open Disclosure) Act and through new regulations within the HSE. We are not getting it right all of the time and clearly, if the trans community feels that they are outside the door and nobody is listening to them, then whatever is happening is clearly not working and needs to be looked at. I commit to going back to the Department and the HSE on this. I will also ask them to revert to the Deputy with a note on what actions can be taken.

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