Mattie McGrath (Tipperary, Independent) | Oireachtas source

Why are these things made so cumbersome? That family was put through enormous stress, as are many other families, waiting for a week or ten days with nobody. Thankfully, the case is somewhat resolved. There are many issues that need to be addressed but do not seem to be getting addressed.

We have seen cases where home helps have been moved from the families they had or the people they were caring for. I also have cases where if the home helps say a word or make any complaint, they are punished, not directly but indirectly, by being moved, given more awkward hours or whatever. That kind of pettiness should not be allowed. We must value the people who provide the service, the role they play and the fact they give their time, their service and much more.

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