Dáil debates
Wednesday, 17 May 2023
Ceisteanna ar Reachtaíocht a Gealladh - Questions on Promised Legislation
12:37 pm
Brendan Griffin (Kerry, Fine Gael) | Oireachtas source
I want to raise with the Minister issues that have been brought to my attention by constituents regarding the Residential Tenancies Board, RTB. There are huge delays with paper registrations, for example. Even though the board will say it is taking seven weeks, constituents are telling me it is taking ten to 12 weeks. There are delays on the phone. I checked it this morning. I was on for almost 20 minutes. The music is still in my head. I cannot get it out of my head. I was listening as I waited for an operator. There are huge issues with response times for cases being processed. This is an important public body and this is something that needs to be looked at urgently. Whether it is a matter of under-resourcing or whether it is a matter of a more fundamental review, could attention be given to try to improve the service being provided by the RTB?
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