Ossian Smyth (Dún Laoghaire, Green Party) | Oireachtas source

I will. I thank the Deputy for the question. This is an amendment that was proposed by Senator Higgins in the Seanad. It is one of a number of amendments I accepted. It strengthens the customer charter provisions in the Bill. It ensures each provider must measure its performance against the standards set out in its customer charter and then it must report to the Commission for Communications Regulation, ComReg, on such performance on such performance in such form and manner as ComReg specifies. This amendment will lead to a better result for consumers and thank Senator Higgins for proposing it.

See this speech in context