Heather Humphreys (Cavan-Monaghan, Fine Gael) | Oireachtas source

I asked my officials who told me that, if someone needs a public services card, PSC, staff from the Department of Social Protection will go out. They have a camera so that they can take the photographs. That can be arranged. I am sorry the lady was disturbed over Christmas. I am happy to check out that particular case for the Deputy. I can only say that it is not nice if you do not have money over Christmas. As I understand, the Department can facilitate an in-person appointment within a short time for a person requiring such a meeting. We know the community welfare offices in our own areas. They are exceptionally good and exceptionally caring in the work they do. I know they go beyond the call of duty on many occasions. In the case mentioned by the Deputy, I cannot say why she did not get the PSC as soon as she could but we will check it out. However, on the broader point, there are many ways by which people can make their applications.

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