Joe O'Brien (Dublin Fingal, Green Party) | Oireachtas source

I have outlined the reaction of the Department, including increased staffing and overtime hours and moving personnel from other sections. An important message to send out today is that people who are applying should take their time. If they rush the application and get it wrong, that can delay the process significantly. People should take the time to scan the form carefully and fill it out in its entirety. In terms of the additional documents and supporting information that need to go with an application, people should make sure they have ticked all the boxes and checklists because there are delays when people submit incomplete applications. If an incomplete application is sent in, the Department will send the person an email. Very often the email is not spotted. I advise people to check their inboxes and other folders because there may be a notification from the Department that they need to revert to it with clearer or additional information.

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