Heather Humphreys (Cavan-Monaghan, Fine Gael) | Oireachtas source

I am very aware of the importance of people having access to the community welfare officers. That is why we have had a very comprehensive media advertising campaign to make people aware that this payment is available. I have run radio and social media advertisements. I am sure the Deputy has heard them. We want to raise awareness and get the message out through our constituency offices. I would appreciate the help of Deputies in this House in helping to get the message out also. People affected by the current cost-of-living crisis may be accessing these payments for the first time. They might never have dealt with the Department of Social protection previously. I want to try to make things as easy as possible for them. That is why we have established a national helpline. The number is 0818 607080. Most people have access to a phone in this day and age. People should ring that number first. They will be dealt with confidentially. They will be directed to a point of contact in their local office who will look after them. People can download the application form from the website at gov.ie. They can complete it and post it in. It will be processed quickly.

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