Imelda Munster (Louth, Sinn Fein) | Oireachtas source

I raise the ongoing chaos at the Passport Service again because nothing has improved since the most recent time I raised the issue. It seems that documentation is still not being checked until the passport target date, which means that people who applied in plenty of time must go to the end of the queue when further information is requested. We are now in the peak summer season. We are now moving towards the end of June. Families are having to cancel holidays at the eleventh hour. Members of some families are not able to travel with the rest of the family because their passports did not arrive on time. It seems that none of the improvements we were told would be implemented have been. People are at their wits' end and stressed to the hilt waiting for the Passport Service. When they ring, they get no response. They are trying to chase their applications but are getting no response. This should have been foreseen. What urgent action is the Government going to take to rectify the situation?

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