Verona Murphy (Wexford, Independent) | Oireachtas source

The Taoiseach can shake his head all he likes. I have given him just two examples of my constituents. I could give him 102 examples but I only have three minutes. Rather than see the Taoiseach shake his head, I want to see an audit of how administration is being carried out. Most carers are tasked with delivering 26 hours. Does the Taoiseach know what the average delivery is? It is 19 hours. There are always seven hours going a-begging that nobody seems to take care of. I know this because I have talked to the previous staff. I have had exit interviews with staff who have left the HSE, which the HSE clearly does not even do.

It is about time the Taoiseach stops making excuses and blaming the tools, and starts to look at the real issues. It is not just about recruitment. There are many issues. We need key performance indicators, KPIs, for the staff to whom the Taoiseach has given the highest level of wages in this country. They are the ones who are responsible for seeing that this is working. It is not working but it is in place to keep people in their homes, to keep the taxpayer giving them value for money and to allow people to be cared for in their homes. It only works if it works.

See this speech in context