Aindrias Moynihan (Cork North West, Fianna Fail) | Oireachtas source

I raise the issue of the walk-in facility that was provided by National Driver Licence Service, NDLS, for people getting their driving licence. Before the pandemic, a walk-in service was operating in parallel with the appointments system for many years. Understandably, there was a change during the pandemic. However, despite the reopening of much of society, I understand the walk-in option is not available for people who want to get a driving licence. Anyone getting a driving licence must book an appointment online only. That is presenting a real difficulty for those who are not comfortable or managing online but want to maintain their independence, those who do not have broadband, and those who just want to deal with a person. It is also an issue for newly qualified drivers who, after passing the test, want to get to the NDLS office and get their application started right away. Can the walk-in service be reopened to give people the widest opportunity possible to get their driving licence?

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