Heather Humphreys (Cavan-Monaghan, Fine Gael) | Oireachtas source

Intreo offices are also providing these services. The Deputy is asking specifically about contracts with the HSE. I cannot give him that answer because I do not have it. I am happy that my officials can write to him on it. We have all changed the way we do business since Covid. People have been working remotely. The officials in my Department and particularly community welfare officers have found that some people find it more easy to pick up the phone and make that call. They do not have to make a trip. They can make the phone call and if they are in need the payment should be with them very quickly. For others a home visit is necessary or face-to-face contact. We will continue to provide the service in all of those different ways.

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