Jennifer Murnane O'Connor (Carlow-Kilkenny, Fianna Fail) | Oireachtas source

I raise the confusion arising from Revenue sending letters to homeowners about the changes to the local property tax, including the need to reassess their homes. I know homeowners have to value their properties in order for Revenue to set a new rate for the next four years, but they are being sent to revenue.ie, where a residential property price register is available. It is not working. There is huge confusion. Many people have come into my offices. There is confusion over the prices and confusion if one has a standalone home. To make it worse, there is only one helpline from Monday to Friday, for older people who do not go online to use the services. There is huge confusion here. Can we get the communication sorted? The last time local property tax forms were given out, there was a barcode at the bottom of it and one went into the Post Office and could pay whatever one could off it or pay in full. There is no barcode on it this time. I rang the helpline and they have been very kind and good to people. One can pay in the Post Office. None of this is on the form. Can we please get better communication?

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