Dara Calleary (Mayo, Fianna Fail) | Oireachtas source

Can we put in place a system that you cannot book a flight without getting a reminder asking if your passport is in order? If the Department has to pay for that commercially, it is all that is needed. It would be a prompt.

The notion that customer service is engaging with people is not our experience. The passport team is working incredibly hard but if you want to get detail on a passport, it is incredibly difficult.

Can we open a passport office in the west where people can walk in off the street? I propose Ireland West Airport Knock. It is the driver of much of the demand. To ask somebody to do an eight-hour return journey to be asked a simple question is unfair.

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