Marc Ó Cathasaigh (Waterford, Green Party) | Oireachtas source

By way of context, I will share a message I received from the owner of a local business in Waterford, a bike shop, as it happens. He told me that the shop got a batch of bikes from the UK at the end of July. All the paperwork was in order but the batch was selected by customs for inspection. The bikes were finally released one month later. Once they go into that process, business owners are totally blind on the progress being made. In this case, two e-bikes had been bought and paid for by a very understanding customer, but it could easily have meant a loss of business for the company. That was only one part of the order that the business in question had placed. Has the Tánaiste any indication of how common and prevalent a problem this is? Is there anything we can do to make the process more transparent so that even if a company has delays, at least they have certainty about when their orders will arrive?

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