Heather Humphreys (Cavan-Monaghan, Fine Gael) | Oireachtas source

I can understand the Deputy’s frustration regarding the cancellation of the 999 calls, but I do not agree with some of the statements he has made. He will be aware that this issue was initially identified within An Garda Síochána last October as part of its internal processes. An Garda Síochána wrote to the Secretary General of my Department, on 4 December 2020, to inform the Department for the first time that a number of 999 calls had been cancelled on the An Garda Síochána computer-aided dispatch system and that An Garda Síochána was carrying out a review of the reasons behind this. An Garda Síochána also notified the Policing Authority of this issue in October as part of the appropriate oversight role of the authority.

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