Alan Kelly (Tipperary, Labour) | Oireachtas source

I take an interest in this. Before I was in politics, I worked as a manager in IT services. I asked those questions about Windows 7, working with some other people, purely because there was a huge risk. Following through on that risk, I understand exactly what the Taoiseach is saying about the volume of information he can give. As for the public's comfort, however, I am sorry but there is not enough information out there.

I have two questions. First, will the Taoiseach give some sort of indicative timeframe or a prioritisation order, perhaps not today but this week, as to when services can come back? Most importantly, for people whose information could be online or who could receive it in other formats, what are they meant to do? Not everybody knows how to ring up various organisations, so surely two things should be done. First, details should be put up online so people know where to go and, second, there should be two helplines, one for the public who have concerns about this and one for the staff of the HSE internally.

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