Dáil debates

Wednesday, 29 July 2020

Saincheisteanna Tráthúla - Topical Issue Debate

Insurance Industry

10:20 pm

Photo of Alan DillonAlan Dillon (Mayo, Fine Gael) | Oireachtas source

I will continue. I thank the Minister for providing an update tonight for the business owners who genuinely feel let down by insurance products that they thought they could rely on. In any case, it remains the case that retailers continue to be distracted by something they feel should be straightforward and takes away from them getting their business operating to the best of their abilities in the new normal. They have adapted to the challenges. However, it is unfortunate that some of the responses I have seen to date from insurers of business owners make much less sense than the wording itself.

I know the Central Bank of Ireland is actively supervising insurance companies and the responses arising from Covid-19. It seems that there are cases where the ambiguity is not favourable to the customer and those cases still need to be answered. In addition, I would appreciate if the Minister of State could outline what engagement the Department has had with insurance companies since the outbreak of Covid-19 and if there has been any specific dialogue on business interruption cover.


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