Paschal Donohoe (Dublin Central, Fine Gael) | Oireachtas source

Yes, indeed. I congratulate Deputy Ryan on her speech. I cannot give her information now as to what the future plans are for the status of that branch - it is not a decision I make - but I will certainly correspond with the bank and relay its answer back to her.

Regarding the points Deputy Conway-Walsh made, the Central Bank has now engaged directly with the insurance industry on many of the matters to which she referred. The Central Bank has written to the CEOs of all the major insurers and stressed to them that customer-based solutions to these issues have to be put forward. If the insurance policy is not clear and if there is doubt about the meaning of particular terms, the interpretation that is most favourable to the customer is the one that should prevail. I have said this to the insurance sector, I have said it publicly, and the Central Bank is engaging on the matter.

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