Dáil debates

Wednesday, 4 December 2019

Ceisteanna Eile - Other Questions

Social Welfare Benefits Waiting Times

11:50 am

Photo of Regina DohertyRegina Doherty (Meath East, Fine Gael) | Oireachtas source

I hope people are already seeing the benefit. For argument's sake, we have a target processing time for carer's allowance of 12 weeks and our current turnaround time is ten weeks. For disability allowance, we have a processing time of 12 weeks and our current turnaround time is ten weeks. We have a processing time of 12 weeks for domiciliary care allowance and our current turnaround time is ten weeks.

Illness benefit applications should be processed in one week. The only reason an application should be delayed is if the Department does not receive a medical certificate from the applicant. The Deputy is correct that an applicant may or may not have paid contributions to avail of the benefit and that is simple to determine. If the medical certificate is not submitted, it may cause a delay but no more than a week. There should be no delay with regard to illness benefit.

All applications for jobseeker's benefit and jobseeker's allowance should be turned around in a matter of days or a few weeks. Delays in processing jobseeker's allowance applications may be caused by means tests or the Department not receiving information. Delays in processing applications for long-term payments such as carer's allowance, carer's benefit, domiciliary care allowance and disability allowance are caused by the failure to provide to the medical assessors medical certificates and information that is required in support of applications.

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