Dáil debates

Wednesday, 4 December 2019

Ceisteanna Eile - Other Questions

Social Welfare Benefits Waiting Times

11:40 am

Photo of Aindrias MoynihanAindrias Moynihan (Cork North West, Fianna Fail) | Oireachtas source

I thank the Minister for outlining that. However, can she say what she considers to be a satisfactory waiting time? What are the targets she is seeking to achieve? It is currently three to four months for an illness or jobseeker's payment to come through in many cases. Even if people go to the community welfare officer for a temporary payment, it will be means tested and is unlikely to be as much as the payment to which they would be entitled. In many cases the payment is a benefit. People have already paid their stamp and it should be a clear-cut process to deal with many of the applications quickly. What does she consider to be a realistic target for the waiting time? Ideally, it should be short. How will she bring about those changes and what will she change? How soon will the changes be implemented? Will people who are applying now and over the coming weeks benefit from them?

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