Michael McGrath (Cork South Central, Fianna Fail) | Oireachtas source

This question is on a similar theme but on the previous point, if the guidelines are too loose they will be a waste of time. My advice to the Minister is that he should not go down that road.

With regard to some specific issues in the insurance area, what policyholders have found in many instances is that claims have been settled behind their back. They are often claims they did not even know had been made against them and their policy. That is simply not good enough. There have been cases where the policyholder felt they could successfully have defended those claims yet they have been settled because the insurance company did not want to take the risk of going to court. When will that specific issue be dealt with?

See this speech in context