Simon Coveney (Cork South Central, Fine Gael) | Oireachtas source

In some ways, under the current system the term "passport express" is almost a misnomer because the online application process, which has a ten-day turnaround time, although people often receive their passport after three or four days, is far quicker. We set a target of ten days plus postage but it is often far quicker than that. The postage process takes 15 days, or 50% longer, although it is quite an efficient turnaround time. The online system is the most safest, fastest and most efficient passport application process and we very much encourage people to use the online resource. It is relatively easy to use. Although the older system involving filling out forms and sending them off in the post is still relatively efficient, it is not nearly as efficient as applying online. We have received much positive feedback this year on the online system for children and adults. We wish to continue this step-by-step shift to online application. It is hoped that all passport applications will be made online by the end of 2021 or 2022.

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