Paschal Donohoe (Dublin Central, Fine Gael) | Oireachtas source

That is a relevant question. During the economic difficulties, there was a necessity for change in how we did things. Indeed, those difficulties provided a burning reason for why things needed to change quickly. It is fair to ask how we can maintain the same impetus for change when, thank God, we do not have those awful circumstances around us any more.

I am satisfied that there is the enthusiasm and drive to do this. That comes from two factors, the first of which is digitisation. There is a demand from citizens to be able to access services in a new way. Our public services must respond. The leading example of this is Revenue and the work it does in terms of the filing and use of tax information online. Second, those who provide our public services every day come into work and find ways to perform their jobs differently and better. There is an attitude for change there that will not go away.

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