Pearse Doherty (Donegal, Sinn Fein) | Oireachtas source

This question concerns the amendment and revision of section 44(2) and section 50(3) of the Financial Services and Pensions Ombudsman Act 2017. I am concerned about the interpretation of this Act which means that any court proceedings at all involving a consumer is enough for ombudsman's office to wash its hands of the complaint. I know of a case where proceedings were struck out by the court. Those proceedings were not related to the specific complaint made to the Financial Services and Pensions Ombudsman, but the office could not investigate the claim because of the interpretation of the Act. There is a need for this Act to be amended.

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