Regina Doherty (Meath East, Fine Gael) | Oireachtas source

I do not mean to split hairs or fight with the Deputy, but anyone who comes to me with an issue and a personal public service number will see that resolved on the same day. I appeal to the Deputy that if there are people living in Donegal who feel they are still experiencing difficulties and he provides me with their personal public service numbers, I will have the matters resolved today. I am not splitting hairs with the Deputy when I say the statistics speak for themselves. We receive 9,000 applications every day and we pay in excess of 50,000 claimants every week. It is nowhere close to where we were when we were in the middle of the wars, trying to make the system more efficient and cocking up in the months of August, September and October. However, the system is working now. Any system receiving a volume of 9,000 applications every day will experience human or IT error. It is nothing close to what it was during the previous period and it is being resolved. If the Deputy wants to provide the personal public service numbers of people in his constituency experiencing difficulties, I will have them resolved today.

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