Dáil debates
Tuesday, 18 December 2018
Ceisteanna - Questions
Departmental Communications
4:20 pm
Leo Varadkar (Dublin West, Fine Gael) | Oireachtas source
I propose to take Questions Nos. 2 to 4, inclusive, together.
It is important to communicate across a variety of platforms, including social media, to ensure transparency and clarity for all citizens. The Government Information Service is now required to provide a 24/7 service to media organisations, on all topics of public interest, and with short response times. It is also required to generate its own online content, including written, audio and video material, as well as live broadcasts on occasion.
Digital advertising includes advertising on search engines, to ensure the public is directed to the sites that deliver the services or information they are looking for; and sponsored posts on social media, including Facebook, Instagram, Twitter and YouTube, to ensure strong dissemination of Government information.
The expenditure on digital advertising in 2018 is estimated at approximately €450,000. This expenditure relates to major cross-Government public information campaigns that the Department funded centrally during 2018. Examples include Healthy Ireland, Global Ireland, Project Ireland 2040 and the campaign on self-employed benefits aimed at ensuring self-employed people are aware of the new and existing benefits available to them. The majority of this expense was incurred prior to July 2018, before the strategic communications unit was wound down.
Public information campaigns in the latter months of this year have been funded largely by the relevant line Department, as opposed to being funded centrally from my Department. As a result, expenditure for 2019 on social media is anticipated to be a fraction of what it was this year.
The current published social media policy for my Department requires updating to align with recent organisational changes. This is due in early 2019. The social media activity in my Department is governed by strict operating principles, however. The social media channels for my Department are Twitter, Facebook, Instagram and YouTube. The central objective for these channels is to report objectively the work of the Government and, over time, to provide a valuable archive of information.
The following are the main operating principles governing the use of these social media channels: that the content consists of news stories and press releases; speeches and statements from the Taoiseach and Government Ministers; photos and videos from Government events and my engagements; live tweeting of Government events; and other content as deemed appropriate. The use of social media platforms is not intended as a means of contacting me or my office directly, or of submitting press queries. These activities are handled by other means. Following or retweeting another account does not imply an endorsement of any kind. All staff in my Department who update social media channels are bound by the Civil Service Code of Standards and Behaviour.
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