Michael McGrath (Cork South Central, Fianna Fail) | Oireachtas source

My question relates to the tracker examination at a broader level. It is now three years since the tracker investigation commenced. As of last month, the most recent update to the finance committee from the Governor of the Central Bank was to the effect that 10% of the identified effected customers had still not received redress and compensation. In effect, they have still not been given back their money. These are identified customers. In this examination, there are 31,300 effected customers, of whom 28,100 have received redress and compensation. Within this group of 28,100 there are disputes, and they will continue, but there remain more than 3,000 customers which the banks have identified and who have still not got their money back. They have not received compensation or redress. There is no deadline or end date for all of this. This examination has been ongoing for three years, yet 10% of the customers involved, or 3,000 people, have not got their money back. This scandal must be brought to an end. It is bad enough that this happened in the first place, but the way in which it has been handled and the fact it has been allowed to drag on while people continue to be out of pocket are not acceptable.

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