Dáil debates

Wednesday, 14 November 2018

Ceisteanna (Atógáil) - Questions (Resumed)

Departmental Communications

1:30 pm

Photo of Michael MoynihanMichael Moynihan (Cork North West, Fianna Fail) | Oireachtas source

It would be a first, I suppose. The sense is there is greater emphasis given to the reform of various Departments by the single Government identity. Statements have been made on a single Government identity and greater participation by the public and more information on Government services. When there is a complete lack of Government services it is an issue. The issue of home helps and kids with disabilities was raised repeatedly during questions on promised legislation earlier. The services are not there. If more State services are made available, the public is discerning and will find them quickly. The emphasis cannot only be on branding. The emphasis has to be on improving the quality of the services, particularly to vulnerable people. There are challenges across a wide variety of Departments. I would like to see greater emphasis in Departments on the issues affecting citizens. Whatever branding is there, the public will be able to find services if they are available. It is not correct to say that a single identity gives the citizen greater interaction with State services. If State services are not there, no matter what brand there is, citizens will not get involved in it.

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