John Brady (Wicklow, Sinn Fein) | Oireachtas source

It was stated that the aim of introducing these new forms was to improve efficiency for GPs and the Department, but efficiency has gone out the window. It appears to me that the only reason these forms were introduced was to make the process more efficient for the Department, certainly not for patients. This is what we see. I mentioned cancer patients and terminally ill people who are being caught up in this complete debacle. It is not the first time the Department has made a complete mess of changeovers, of introducing new schemes and so on. We saw this last year with the dental examinations that were introduced without any consultation with dentists or any organisations and the mess this created at the time, and that is a fact. The Minister can shake her head.

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