Michael McGrath (Cork South Central, Fianna Fail) | Oireachtas source

I do not doubt the Minister of State's personal commitment or that of his officials. Much work has been done, but it is undeniable that there have been significant delays and that many of the key central reforms to bring about a more competitive insurance industry, greater transparency for policy holders and greater accountability have stalled. I have to call it out when I see it because it is the case in this instance. This is about reforming the claims process in order that policy holders will be given much more information at an earlier stage on claims made against them. The results of the work of the Personal Injuries Commission are available. It is benchmarking and looking at award levels in Ireland compared to those in other jurisdictions. It is absolutely vital that that work be completed. The Minister of State will have the full support of the House in driving through these reforms. Where people are not meeting their responsibilities or embracing change and driving change, including Insurance Ireland and any of the large insurance companies, the Minister of State has an obligation to call it out for what it is. Where measures are being stalled because people are not really committed, raising issues and concerns and throwing canards in the way, the Minister of State must call it out for what it is.

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