Dáil debates

Wednesday, 7 March 2018

Topical Issue Debate

Social Welfare Offices

2:15 pm

Photo of Regina DohertyRegina Doherty (Meath East, Fine Gael) | Oireachtas source

It is my time to respond, if the Deputy would like to let me do so. The aim of the Department is to provide the same level of service through our branch managers as one receives through our Intreo offices. This is why we started the negotiations a number of years ago, first recognising that the remuneration of these branch officers was decreasing because the workload was reducing, but also recognising the inherent value we see in them and the improvements to the services that can be delivered by those branch mangers. This is why we entered into negotiations. We hit a particular wall. We got a mediator on behalf of the branch mangers and he is the person whom they requested. The branch managers are the people who pulled out.

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