Bernard Durkan (Kildare North, Fine Gael) | Oireachtas source

I am glad the Minister referred to the code because that is one of the keys. These institutions are ignoring all the codes and imposing their own. A typical reaction they have to a submission by a borrower to discharge his or her debt is to say something does not comply with their code of conduct but it is their own code and they are the arbiters of it. Nobody else has any say in the matter and they are bringing a huge amount of pressure to bear on householders and small businesses at the moment. If this is allowed to go unchecked, it will have disastrous consequences.

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