Dáil debates

Tuesday, 21 November 2017

Priority Questions

Mobile Telephony Services

5:50 pm

Photo of Denis NaughtenDenis Naughten (Roscommon-Galway, Independent) | Oireachtas source

While I am on the issue of ComReg, I wish to point out that since January, ComReg has received a little more than 5,000 complaints, a total of 163 of which relate to mobile telephone coverage. People are not complaining.

I do not disagree with Deputy Sherlock. This is a problem. Far too many times I have had to turn off the data on my mobile telephone to try to get telephone coverage. I should not have to do that but that is the only way I can get coverage at the moment, and that is not good enough. More and more frequently, people are seeing the "no service" notice when they look at their handsets. Whether we are in Kiltoom, Ballymore or other areas, the problem is the same throughout the country.

Part of the problem has been the phenomenal increase in mobile data. That is why we released the 3.6 GHz band spectrum. It provides an 86% increase in capacity throughout the mobile telephone networks. This allows for more data to be carried and improves the quality of mobile data and mobile telephone coverage as well.

I believe the mobile telephone operators should be brought in, along with ComReg, before the committee to deal with these issues.

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