Dáil debates

Tuesday, 7 November 2017

Ceisteanna - Questions (Resumed) - Priority Questions

JobPath Programme

5:15 pm

Photo of Regina DohertyRegina Doherty (Meath East, Fine Gael) | Oireachtas source

Yes, I did receive the Deputy's report. He is referring to a 22 page dossier of anecdotes. He has a copy of it, as do I. If he would like to refer to specifics within it I would welcome that, because this is something like the fifth time I have asked him for specifics. If I have specifics I can do something about them. Anecdotes are only sweeping statements which serve no purpose but to diminish a programme which has provided a huge and valuable service to 125,000 people in the last 18 months. There is no analysis in the report. There is no attempt at constructive critique. There is no structured or coherent set of recommendations arising from what the Deputy feels is happening on the ground. There are no suggestions as to how we should best engage with people who are long-term unemployed.

I have repeatedly explained to the Deputy that the only aim of my Department and its officials is to provide the best level of service to those people who need support for periods of their lives, whether they are periods of job seeking or caring or whatever. If the Deputy has specific reasons to believe there is a problem he should bring them to us. We will raise them specifically with the providers of JobPath and we will uncover whatever it is that the Deputy believes is going on. The problem I have is that every time I go to see these providers, or engage with them on behalf of my constituents - the Deputy will be aware I was in his constituency yesterday and visited the providers there - I see a level of excellence and a commitment and ambition to help people who are long-term unemployed, to develop relationships, to remove any anxiety or confidence barriers which they might have and which might prevent them from joining the workforce. I see a committed relationship which builds up over weekly and bi-weekly contacts with these people which support them in returning to the workplace.

A couple of weeks ago when I was before the House I said that it is the most successful programme which has ever been run by this Department in attempting to provide employment services for people. The reason it is so successful is that it is people-centred. The relationships which people who are out of work build with the employment advisers are crucial to rebuilding their confidence and helping them get back into employment. That relationship is so crucial that it continues even when somebody gets a job. The service provider in that JobPath office continues to call the person on a weekly and monthly basis for 12 months afterwards. That is commitment to the people. That is ensuring that we provide a valuable service.

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