Charles Flanagan (Laois, Fine Gael) | Oireachtas source

As of 26 May, there were almost 80,000 passport applications in the processing system. Of these, approximately 34,000 were first-time applications and 46,000 were renewals.

The turnaround time for online applications is 10 working days plus postage. The target turnaround time for Passport Express renewal applications is 15 working days and this is currently being met. The target turnaround time for first-time applications and applications for renewal of lost, stolen or damaged passports through Passport Express is 20 working days. These categories of application take longer due to the extra security checks involved.

The average turnaround time for these applications is currently 24 working days. This is mainly as a result of the exceptionally large volume of applications in the processing system.

As more applicants use the online passport application service, the efficiency gains will help improve turnaround times more broadly. I urge all Deputies to promote the use of this service to all adults who qualify.

I take the opportunity also to reiterate how important it is that applicants choose the most appropriate application channel, depending on their individual circumstances. The Passport Express option should only be used by those who are travelling in three weeks or more. Anyone renewing a passport who needs to travel in under three weeks should make an appointment online to apply in person at the Passport Office, in either Dublin or Cork. Naturally, there is a limited number of such appointments available and it is important that we collectively promote best practice and encourage citizens to check their passport is in date before booking travel. It is considered best practice to allow six weeks for a passport application, as difficulties can arise where an application is incomplete or where further information is required.

My Department provides a free renewal reminder email service and I ask Deputies to join me in promoting the use of this service.

All applicants are advised on notes accompanying the passport application form to check current turnaround times online on the website of my Department. These are updated on a weekly basis.

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