Frank O'Rourke (Kildare North, Fianna Fail) | Oireachtas source

Page 54 of the programme for Government deals with the delivery of home care packages and primary care in the community. Could the Minister for Health carry out a root and branch check and an audit of the service being provided by the HSE between service providers and the end user? Currently, there is a major disconnect and people who have been approved for home care packages are not getting them. I have a number of such cases. For example, a severely disabled woman in a wheelchair has not been showered for 19 days. The service provider has changed and there has been no follow up or continuity of service. This is a major problem across the board and it is unfair on the people who have been approved for these packages and who need them to be delivered. My understanding is there is no follow up to see if the service that has been approved is being delivered, and if the end user is happy with the service and is getting the service that is paid for by the State. Will the Taoiseach or the Minister come back to me on this?

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