Dáil debates

Tuesday, 19 July 2016

5:10 pm

Photo of Shane RossShane Ross (Dublin Rathdown, Independent) | Oireachtas source

I am conscious that eFlow has approximately 300,000 tag account customers. I understand it has already notified customers of the change. As I said, it is currently implementing a communications plan to contact all customers, including those who use CRG toll roads by phone, e-mail, SMS and letter. It will also be running a broader communications plan in the national and local media and radio, print and digital media to communicate the upcoming changes and advise customers what to do.

While some communications activities have started, most will commence during early August. I hope that in the meantime the parties involved in this dispute will be able to come to an amicable agreement. It appears that many of the other companies involved in tagging have been able to come to an agreement and have not arrived at the same unhappy outcome. The Deputy can be assured that when I meet TII I will raise the issue and see whether it can do anything without directly intervening.

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