Sandra McLellan (Cork East, Sinn Fein) | Oireachtas source

If we look at similar models across the world, we can see evidence of good practice that could be potentially followed up here. In New Zealand, for example, complaints are published, with the aim of being transparent across the board. This is beneficial to the general public and to those linked with different services. While we have some databases, my understanding is that they are regional. I believe the Minister stated in his reply that it is the intention to create a national database, which is extremely important. It would allow complaints to be identified and addressed in a way that would be of benefit to all those involved. I wish to ask the Minister why annual reports are not currently published by Tusla as a matter of good practice. Does the Minister intend to compile a disclosure of complaints on an annual basis and open a confidential database that is accessible to the public? I understand that Tusla is still in the early stages of development as a semi-State body, but these measures seem obvious and necessary.

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