John Lyons (Dublin North West, Labour) | Oireachtas source

Deputy Catherine Murphy made a point about whether people who are not customers will be able to make a complaint about Irish Water. Even if one is not a customer of a gas company, there are enough radio advertisements to remind people what to do when they smell gas. I am trying to be practical here, although I realise the Deputy may have another agenda. There is number available for non-gas customers in such an event. If I were to see a water leak on my way home to Ballymun, there should be a number I can ring so that it can be responded to. The corollary is that if I have central heating in my house and I pay a bill to Bord Gáis, or Ervia, I should be able to contact that company. That is what we are setting up with this system. It will give me as a customer an opportunity to deal directly with the supplier of whatever I am buying from any utility company. I do not see why, for example, somebody who is not a customer of Vodafone-----

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