Ruth Coppinger (Dublin West, Socialist Party) | Oireachtas source

Perhaps the Minister does so but that is not the way things used to be. People used to ring a company and it dealt with the complaints. Perhaps the Minister can tell Deputies who to go to when they have complaints about Irish Water. Over the past three days, my office has sent e-mails to Irish Water and it bounced back e-mails saying it acknowledges receipt of the e-mail. Is there any chance elected representatives, who have more power than the average person, can get a service from Irish Water?

The Minister still has not clarified the nature of registrations, the number that referred to no contract and no consent, the number that were not filled in properly. Every Member on this side has asked that question over the past week. If we cannot get answers from Irish Water, God help the so-called customers of Irish Water if the Minister succeeds in implementing his water charges which, frankly, I do not believe he will.

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