Jerry Buttimer (Cork South Central, Fine Gael) | Oireachtas source

Any of us who spoke at or attended the clinics of Irish Water in Leinster House will recognise that this is an opportunity for us to engage with it. The important point here is that the forum will allow a channel of communication and will allow for the stakeholder, which is the citizen, to engage properly in discourse with Irish Water. Rather than oppose it, we should embrace it as a model going forward where we could see other public bodies taking the views of their users on board. There is nothing worse than dialling a telephone number and being asked to pick a suite of options before getting to talk to a person.

See this speech in context