Joan Burton (Dublin West, Labour) | Oireachtas source

I am a strong supporter of plain English and plain Gaeilge forms. The forms we are discussing can have very significant income consequences for people but a certain amount of officialese is required. I am happy to do what the Deputy has requested. The stakeholders groups include carers and we meet carers associations regularly - I meet them several times a year in the Department and in pre-budget forums. I am happy to support suggestions in this area, particularly those relating to the plain English campaign.

It is important to disseminate some procedural information on a topic we have discussed previously. If people have additional information they should have it reviewed rather than lodge an appeal. The appeals system is a different structure with legal timeframes so things inevitably take longer.

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