Richard Bruton (Dublin North Central, Fine Gael) | Oireachtas source

If the individual concerned wants to send me that information I will have it fully investigated. However, in the last 12 months we have put in place protocols between the local enterprise office and each and every one of the agencies. Whether it is the Revenue Commissioners or the Companies Registration Office, therefore, there is a protocol in place whereby a named individual in those bodies who will deal with people who are coming in. In some cases, depending on what is required, they will refer people on. One does not expect detailed Revenue advice if, for example, one wants to avail of the seed capital scheme. One has to get the detailed back-up but forms, the scheme's broad threshold, and a contact person will be available in local enterprise offices.

A system is in place but I will examine the experience of the Deputy's constituent. I will also talk to the Wicklow enterprise office to see if people are having a poor experience. That was certainly not my experience when I visited them, however. There was great enthusiasm there. Many businesses are doing exciting things and they have had a good throughput in dealing with inquiries. Every system can be improved upon, however, and we will seek to improve that one.

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