Alex White (Dublin South, Labour) | Oireachtas source

In the first instance, it is not proposed to issue refunds in these circumstances. This problem will ultimately be resolved only through a change in the legislative basis for awarding medical cards. The Government has now set in train a process to achieve that intended outcome. With regard to the speed at which this will happen, the HSE is working as quickly as possible to contact those concerned. We estimate it will take a number of weeks to resolve the issue. It is not necessary for individuals to the contact the HSE because they can rest assured that their cases will be dealt with in accordance with the criteria published last week. However, if people remain concerned and they do not hear from the HSE by mid-July, they are free to contact it on the Lo-Call contact number.

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