Alex White (Dublin South, Labour) | Oireachtas source

I do recognise the pain, the difficulties and the dilemma that families face in these circumstances. I also understand and am aware of many individual cases in which people have felt confronted by such a situation. I also accept what the Deputy has just stated, which is that sometimes, it can appear to be quite a maze to people who perhaps are faced suddenly with a situation in which they need access to services through a medical card or otherwise. I accept this and do not disagree with the Deputy's use of the word "maze" sometimes regarding the bureaucracy or that there are inconsistencies in the system. The Deputy undoubtedly is correct when he said that and this system must be reformed.

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