Maureen O'Sullivan (Dublin Central, Independent) | Oireachtas source

All change causes confusion and upset, the level of which will depend on the ability of the individual in question to cope with change. I know people who have been members of the FCA for a considerable period, probably most of their adult lives. Were members of the FCA, namely, those who experienced the changes, consulted as part of the process? Change may be fine for new entrants, given that the system is new to them, but the issue is how those who have given 20, 30 or many more years' service feel and the extent of their engagement with the new process.

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